Privacy Policy

Introduction

Lawn Legends LLC (“Lawn Legends,” “we,” “us”) provides residential lawn mowing and small-property exterior services for homeowners in the Des Moines, Iowa area. This Privacy Policy describes how we collect, use, and protect information when you use our website, contact us, or receive conversational text messages related to your requests or services.

Information We Collect

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Phone number (if you provide it)
• Property address, ZIP code, or service location details
• Messages or notes you submit through our contact or estimate forms
• SMS consent preferences when you opt in on our website

How We Use Information

We use the information we collect to:

• Respond to estimate requests and questions you send us
• Schedule work, confirm scope, and communicate about services
• Send conversational SMS messages when you have opted in on our website, limited to support related to your request, scheduling, and service updates—not bulk promotional marketing
• Operate and improve our website and customer communications

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

SMS Communications

If you choose to receive text messages from Lawn Legends, we use SMS only for general conversational messaging to answer questions and support customers related to your request, scheduling, and service updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP; reply HELP for more assistance. Carriers are not liable for delayed or undelivered messages. Full program terms appear below in Lawn Legends LLC Messaging Terms and Conditions.

Lawn Legends LLC Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at lawnlegendsbiz@gmail.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

Contact Information

For questions about this Privacy Policy or your information, contact Lawn Legends LLC at lawnlegendsbiz@gmail.com.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically.